# Support and Additional Resources

## Technical Support <a href="#toc150786157" id="toc150786157"></a>

For support, questions, and feedback on DRAGEN Array, please contact Illumina Tech Support at <techsupport@illumina.com>.

## Additional Resources

| Resource                                                                                                                                                                                                                     | Description                                                                                     |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------- |
| [DRAGEN Array Webpage](https://www.illumina.com/products/by-type/informatics-products/dragen-array-secondary-analysis.html)                                                                                                  | Product features and benefits and allows product ordering.                                      |
| [DRAGEN Array Support Site](https://support.illumina.com/array/array_software/dragen-array-secondary-analysis.html)                                                                                                          | Support site for DRAGEN Array which includes installers and product documentation.              |
| [DRAGEN Array Methylation QC analysis](https://developer.illumina.com/news-updates/dragen-array-1-0-now-supporting-methylation-qc-analysis)                                                                                  | Illumina Software Resources article with technical details on DRAGEN Array v1.0 Methylation QC. |
| [DRAGEN Array PGx Analysis](https://developer.illumina.com/news-updates/introducing-dragen-array-1-0-for-infinium-array-based-pharmacogenomics-analysis)                                                                     | Illumina Software Resources article with technical details on DRAGEN Array v1.0 PGx analysis.   |
| [Infinium Lab Setup and Best Practices](http://support-docs.illumina.com/ARR/infinium-labsetup.htm)                                                                                                                          | Lab setup and maintenance information for Infinium assays.                                      |
| [Evaluation of Infinium Genotyping Assay Controls using GenomeStudio](https://support.illumina.com/content/dam/illumina-support/courses/eval-inf-controls/story_content/external_files/Infinium_Controls_Training_Guide.pdf) | Instructions for evaluating assay controls using GenomeStudio                                   |
| [GenomeStudio Genotyping: Evaluating Infinium Assay Controls](https://www.youtube.com/embed/MuDBayIegkg?autoplay=1\&rel=0)                                                                                                   | Video instructions for evaluating assay controls using GenomeStudio                             |
| [Infinium Assay Consumables & Equipment List](http://support-docs.illumina.com/ARR/infinium-consumables.htm)                                                                                                                 | List of consumables and equipment used in Infinium assays.                                      |
| [iScan System Product Documentation](http://support-docs.illumina.com/ARR/iscan.htm)                                                                                                                                         | Instructions for operating and maintaining the iScan System.                                    |
| [Polygenic Risk Score – Predict](https://support-docs.illumina.com/ARR/PRS/Content/ARR/PRS/PRS.htm)                                                                                                                          | Instructions for using the Polygenic Risk Score – Predict Module.                               |
| [Illumina Connected Analytics](https://help.connected.illumina.com/illumina-connected-analytics)                                                                                                                             | Instructions for using the hosted environment Illumina Connected Analytics.                     |
| [BaseSpace Sequence Hub](https://help.basespace.illumina.com/)                                                                                                                                                               | Instructions for using the hosted environment BaseSpace Sequence Hub.                           |
| [Emedgene](https://help.connected.illumina.com/emedgene)                                                                                                                                                                     | Instructions for using Emedgene software                                                        |

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